What data we collect
◎ Personal information collected
When you place an order with us, we collect the following details to process and fulfil your order:
Full name
Email address
Contact number
Delivery address
How we use your data
✓Order fulfilment Primary use
Your name, contact number, and delivery address are shared only with our logistics partner strictly for the purpose of delivering your parcel to your location. This is limited entirely to delivery operations.
✉ Marketing & promotions Internal use
Your contact details may be used by Dhoka Samma directly to inform you about new products, offers, and promotional campaigns. This communication is conducted by us and is not passed to any outside marketing entity for independent use.
⟳ Re-targeting via ad platforms Third-party platforms
To help us reach you with relevant products and offers, your data may be used with advertising platforms such as Meta (Facebook & Instagram) and Google for re-targeting purposes. This means these platforms may use your data to show you Dhoka Samma ads based on your interaction with us. These platforms operate under their own privacy policies and data handling practices.
Meta Ads (Facebook), Meta Ads (Instagram) and Google Ads
Data protection commitments
🔒Your data is secure with us
All personal information collected is stored securely and handled with care. We are committed to maintaining the privacy and integrity of your data within our systems at all times.
✕We do not sell your data Never
Your personal information will never be sold, rented, or traded to any third party for financial gain or any other commercial purpose. Your data belongs to you — we treat it that way.
◉Third-party data handling — liability disclaimer
While we only share your data with parties that serve a clear purpose — our logistics partner for delivery and advertising platforms for re-targeting — Dhoka Samma is not liable for any data breach, misuse, or unauthorized access that may occur on the part of these third parties. How these parties store, process, or protect your data is beyond our direct control. As a responsible and trustworthy company, we engage only with established parties who we trust adhere to applicable privacy laws and data protection standards. We strongly encourage you to review their respective privacy policies: Meta Privacy Policy and Google Privacy Policy
Important: By placing an order or interacting with Dhoka Samma on our website or social media platforms, you acknowledge and consent to your data being used as described in this policy, including for re-targeting via Meta and Google advertising platforms.
Questions about your data? Reach out to our support team via email, phone, or WhatsApp and we will be happy to help with any privacy-related concerns.
dhokasamma.com · Last updated April 2026